Terms of Service

1. Acceptance of Terms

By accessing and using GrandPOS ("the Service") at https://grandpos.vercel.app/, you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

GrandPOS is a product of Grandify Technologies. It is a cloud SaaS platform for restaurants and includes point-of-sale order entry, kitchen display, inventory, customer management, reporting, and optional WhatsApp digital receipts. Restaurants subscribe to use the Service for their own business operations.

Legal entity: Grandify Technologies, 37-B, Main Shahra-e-Faisal, P.E.C.H.S Block 6, Karachi, Sindh 75350, Pakistan. Company site: https://grandify.tech/.

3. Account registration

You must provide accurate business and contact information when creating an account. You are responsible for safeguarding login credentials and for activity under your account.

4. Subscription and payments

The Service is offered on a subscription basis. Payment is due at the beginning of each billing period. We accept Raast, JazzCash, and Easypaisa as described on our pricing page.

Account notifications: As part of the Service, we send you transactional notifications about your own account — such as renewal reminders, grace-period notices, and payment confirmations — by email and, if you provide a WhatsApp number at signup, over WhatsApp (delivered through our messaging provider, Twilio). These are operational messages, not marketing. You can opt out of WhatsApp notifications at any time by replying STOP or emailing hammaad@grandify.tech. See our Privacy Policy for details.

5. WhatsApp messaging feature

If you enable WhatsApp receipts, you connect your own WhatsApp Business Account and phone number through Meta's Embedded Signup inside GrandPOS. Messages are sent from your restaurant's number to your customers.

• You must obtain valid customer consent before sending WhatsApp messages and honor opt-out requests.
• You must comply with Meta's WhatsApp Business terms, messaging policies, and applicable local law.
• GrandPOS provides software tooling only. You remain responsible for message content, template use, and customer relationships.
• Meta (and any messaging partner we use to deliver WhatsApp) may process message metadata as needed to deliver the service.

6. Data privacy

Your data is stored securely. We do not sell your information. How we process restaurant and Meta Platform Data is described in our Privacy Policy.

7. Acceptable use

You may not use the Service to send spam, scam messages, or prohibited content; to access another restaurant's data; or to violate Meta, Twilio, or local telecommunications rules.

8. Termination

You may cancel your subscription at any time. Upon cancellation, you retain access until the end of your current billing period. Disconnecting WhatsApp stops further WhatsApp sends from GrandPOS for that account.

9. Contact

Grandify Technologies
37-B, Main Shahra-e-Faisal, P.E.C.H.S Block 6
Karachi, Sindh 75350, Pakistan

Email: hammaad@grandify.tech
Phone / WhatsApp: +92 333 3241733
Product site: https://grandpos.vercel.app/